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Secret Shoppers Identify Improvement Opportunities
LifePoint Health’s “secret shopper” program helps improve the quality of price-estimate conversations.

Looking Beyond the ICD-10 Deadline: Potential for Patient Friendly Billing
Simplified Solutions From Our Sponsor
ICD-10 coding specificity allows for more precise pricing estimations, reducing the financial stress of the unknown for the patient.

Access the Patient Friendly Billing ebulletin archives.

Publication Date: Wednesday, November 04, 2015