The Certified Revenue Cycle Representative (CRCR) program is ideal for individuals and organizations, providing the essential information you need to succeed in today’s revenue cycle environment. The CRCR is offered in a convenient online format.  

All-Access Members: Included with membership, no charge
Non-members: $399 

Members who joined before Nov. 1, 2018, will be able to unlock all-access benefits upon their renewal for the next period. Renewal notices are scheduled to be emailed by mid-February.

The fee includes the CRCR study materials and examination (combined) per individual candidate.

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Not a member? Join today and access this certification. You'll also unlock access to all of HFMA’s on-demand learning and certification programs—all designed to sharpen skills, set you up for success, and ensure you're part of the solution.

Discounts are offered to organizations having more than 10 CRCR candidates. To purchase CRCR for your organization or team, please contact Vincent Lynn at (800) 252-4362, ext. 302 or by email at

More About the CRCR program
• Available to both HFMA members and non-members
• After successful completion of the program, participants will become certified in the CRCR program
• The CRCR exam will be proctored electronically and monitored by HFMA
• Those who have earned the CRCR designation must recertify every two years

How does it work?
• The online CRCR self-study course and assessment can be completed in approximately 14 hours
• The CRCR self-study course is available to you for one year from start date
• Both the study course and online exam are supported by the HFMA national learning management system platform
• All candidates will be able to print out a certificate and congratulatory letter upon successful completion of the exam

What Does the CRCR Cover?
This comprehensive program consists of an online self-study course with checkpoints along the way. Also included is an online exam with 75 questions, that includes topics on the following:  
• Best practices in patient-centric revenue cycle  
• Patient experience and satisfaction      
• New compliance regulations
• Ethics      
• Volume-to-value payment models      
• Key performance indicators in revenue cycle      
• Patient financial communications best practices
• Price transparency and determining patient estimates 
• Updated claim-form requirements  
• Financial assistance and the 501(r) regulation    

CRCR Benefits for Individuals

• Achieves a recognized professional certification and designation by the leading healthcare finance professional association: HFMA
• Provides verification of professional competencies and currency
• Enhances career growth opportunities
• Provides a deep understanding of revenue cycle operations
• Demonstrates a commitment to professional growth

CRCR Benefits for Organizations
CRCR allows you to measure understanding of the revenue cycle and assist you with:  
• Improving financial performance by raising revenue cycle staff knowledge
• Measuring revenue cycle staff proficiency
• Recognizing staff knowledge and expertise
• Decreasing turnover
• Decreasing liability
• Increasing inter-departmental cooperation
• Heightening staff confidence and work satisfaction
• Increasing performance against selected metrics

Earn up to 14 CPE Credits
HFMA’s CRCR program is accredited and lets you earn up to 14 CPE Credits:  

• Delivery Method: QAS Self Study
• Designed for: Revenue cycle teams
• Prerequisite experience: One or more years in the revenue cycle within health care
• Program Level: Overview
• Advanced Preparation: None
• Fields of Study: Behavioral Ethics, Finance and Specialized Knowledge
• Course Availability: One year from start date

Interested in the CRCR program for your organization? Schedule a demo.

HFMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

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Press Release Template: Please contact to request a press release template if you would like to announce your new designation in your organization’s newsletter or other media channel(s).