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Strategies to Assist Uninsured Patients

Wooster Community Hospital reaches out to uninsured patients with package pricing and Medicaid application assistance. By efficiently using financing options, the hospital saved enough money to hire a full-time employee who could continue to focus on patient financial assistance.

It All Starts with Patient Access

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Because patients now face higher out-of-pocket costs, patient access staff play a greater role than ever. These staff members need to be more than information gatherers. They need to be patient advocates, gifted with genuine empathy and know-how—not only to guide patients through the financial experience, but also to set the stage for clean claims downstream.

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Publication Date: Tuesday, September 26, 2017